Thursday, July 25, 2013

Windows 8.1 - Possible Printer Issue Fix (Error: There are no more endpoints available from the endpoint mapper)




Got Windows 8.1? Having trouble with printing and getting error message? 

I recently installed Windows 8.1 patch, and was having issues with printing with my printer drivers that I haven't touched prior to the patch upgrade.  And when I went to control panel to try to add the printer and re-install the drivers, I got a message saying "There are no more endpoints available from the endpoint mapper"

If you have similar problem or issue that i described above, the following solution might work for you.  Keep in mind we are "NOT" responsible for anything that happens with your computer or anything, your are performing these steps at your own risk. 


Open Computer Management.

1.  Hold down the windows key on your keyboard and then Press "R".  To bring up Run Window.  In the run window box, type: "services.msc"  (without quotes)


2.  Then in middle of your screen, where all the services are listed, find Print Spooler and Printer Extensions and Notifications.  (scroll down if necessary) 






3.  Right Click on Print Spooler and click start and then also right click on Printer Extensions and Notifications and click Start.


If above method does not work try the following (steps 1-2 same as above):

Open Computer Management.

1.  Hold down the windows key on your keyboard and then Press "R".  To bring up Run Window.  In the run window box, type: "services.msc"  (without quotes)

2.  Then in middle of your screen, where all the services are listed, find Print Spooler and Printer Extensions and Notifications.  (scroll down if necessary) 

3.  Right Click on Print Spooler and click Properties.


4. Click the Recovery tab and change your settings to match the following and click apply.


 
If the above steps are not working for you . Please leave a comment below and which printer make and model you have.  I would also recommend everybody to remove your drivers for printer and restart your pc and then install the printer drivers from manufacturer website instead of windows update automatically installing it for you and restart your pc.
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35 comments:

  1. Jackjt8October 21, 2013 at 1:17 AM

    No luck... X.x This is so annoying.

    ReplyDelete
  2. PaulNovember 6, 2013 at 2:46 AM

    Thanks this worked for me, one note, the instructions to get to services are a bit more convoluted than they need to be, all you need is:

    1. Hold down the windows key on your keyboard and then Press "R". To bring up Run Window. In the run window box, type: "services.msc" (without quotes)

    Hope that helps :)

    ReplyDelete
    Replies
    1. UnknownDecember 12, 2013 at 2:05 PM

      Much easier get to services that way, thanks for pointing that out!

      Delete
  3. Lauren RNovember 19, 2013 at 8:37 PM

    Thank you so much! I was about to freak out, trying to print out stuff for my son's 2nd birthday party. You're a life saver!

    ReplyDelete
  4. UnknownDecember 2, 2013 at 1:03 PM

    This worked for me - THANK YOU THANK YOU!

    ReplyDelete
  5. Arnie AdkisonDecember 3, 2013 at 1:18 PM

    Didn't work for me. Print Spooler giving me an error "Windows could not start the Print Spooler on Local Computer. Error 1068: The dependency service or group failed to start."

    ReplyDelete
    Replies
    1. UnknownDecember 12, 2013 at 2:01 PM

      Try the following:

      1. Right click on start button, then select Command Prompt(Admin)
      2. Type: "CMD /K SC CONFIG SPOOLER DEPEND= RPCSS" (without quotes)
      3. Then press Enter

      Delete
  6. jamaDecember 4, 2013 at 9:41 AM

    I like the directions "as is". For me, it was very easy to follow...and I need easy. Worked perfectly, thank you so much!!

    ReplyDelete
  7. UnknownDecember 11, 2013 at 3:56 PM

    Worked great! Thanks! Windows 8.1 is lame for not addressing this..

    ReplyDelete
  8. UnknownDecember 12, 2013 at 8:19 AM

    Well, after 1/2 hour on the phone with Brother and one hour dealing with the Microsoft Help Desk, while I was chatting with them and figuring out that Microsoft was going to derail me to my computer manufacture, I googled the Error Message (endpoint mapper) and found this page. Sure enough, the tech said I was going to have to call laptop mfg and tell them they needed to make drivers compatible with 8.1!! I had no problems until I went from 8.0 to 8.1 on Monday. I followed your instructions and the printer is working perfectly!
    THANK YOU))

    ReplyDelete
  9. UnknownDecember 12, 2013 at 1:54 PM

    Hello Everybody,

    I am glad this post has been useful. I would like to add that I did do a fresh install of windows 8.1 few weeks and did not run into this same issue. Instead of going to manufacturer website to grab drivers I went into control panel to add device new devices and added a wireless printer (Brother mfc-j430w). It detected the printer in my network and installed the drivers it self and did not run into same issue.

    ReplyDelete
  10. UnknownDecember 22, 2013 at 12:23 AM

    Thank you, Satwant! Your instructions worked perfectly the first time! I am able to access and print on my main B&W laser printer, which is wireless. My question is how to get back the ability to print on my color laser and color inkjet, which are wired to my main desktop pc. I have re-joined my homegroup which connects me to the desktop pc but haven't been able to get my Toshiba laptop to see any other printers. Any ideas? Thanks! Tricia :-)

    ReplyDelete
  11. UnknownDecember 22, 2013 at 7:22 AM

    thanks man i got so scared. you saved me!!

    ReplyDelete
  12. UnknownDecember 22, 2013 at 1:09 PM

    Hi again - Well, after spending a few hours going into every setting on my computer, I finally managed to get my laptop to see the network and to be able to use the printers that are hard-wired into my desktop computer. I had to make sure EVERY setting on the computer allowed EVERYTHING to be shared in the Homegroup. After this experience, I'm seriously considering moving to a Mac with my next computer. I am so done with Microsoft and Windows!!!

    ReplyDelete
  13. UnknownDecember 28, 2013 at 6:38 AM

    thank youuuuuuuuu it works for me

    ReplyDelete
  14. UnknownDecember 29, 2013 at 8:27 AM

    That worked perfectly for me. Thanks. However it appears that I have to redo this process every time that I turn the computer off and on.

    ReplyDelete
    Replies
    1. UnknownJanuary 16, 2014 at 11:15 AM

      Try the following it might fix that issue.

      1. Right click on start button, then select Command Prompt(Admin)
      2. Type: "CMD /K SC CONFIG SPOOLER DEPEND= RPCSS" (without quotes)
      3. Then press Enter


      If anybody still having issues, I would recommend you to do a clean install of windows 8.1. And let it download all necessary drivers it self and then go to add new device to add printer. If anybody need help doing a clean install let me know i can probably put together a guide to so. Let me know in the comments.

      Delete
    2. UnknownFebruary 8, 2014 at 11:10 PM

      It says access is denied

      Delete
    3. UnknownFebruary 12, 2014 at 11:40 AM

      Make you select Command Prompt (Admin) and not Command Prompt. You need to run the command prompt as admin.

      Delete
    4. NorbertMarch 13, 2015 at 8:46 AM

      The first thing to make sure is that your firewall service is started, this must be started

      Delete
  15. UnknownJanuary 9, 2014 at 5:03 AM

    Worked great! Thanks!

    ReplyDelete
  16. UnknownJanuary 18, 2014 at 2:06 PM

    It worked! Yay! Thank you so much!

    ReplyDelete
  17. UnknownJanuary 26, 2014 at 4:04 PM

    I have been trying to connect my printer to my laptop.. Thanks to you it finally worked! Thank you a million times! :)

    ReplyDelete
  18. AdminFebruary 10, 2014 at 5:26 PM

    thank you! this worked for me.

    ReplyDelete
  19. UnknownFebruary 16, 2014 at 4:32 PM

    Thank you so much! Much Appreciated!

    ReplyDelete
  20. domantasMarch 17, 2014 at 11:02 AM

    First time fixed something so fast :D Thanks

    ReplyDelete
  21. Gerry SchulzeMarch 18, 2014 at 2:58 PM

    It looks like this worked. It was a major frustration to lose my printers, particularly since we had a terrible time getting one of them installed in the first place. Thanks for this advice.

    ReplyDelete
  22. bkahblahblahApril 17, 2014 at 1:24 PM

    Worked for me. Thank you very much.

    ReplyDelete
  23. Gerald Geoff ElskeApril 22, 2014 at 12:04 AM

    Thank you so much for this - sorted my problem out in 2 minutes. been trying for hours.

    ReplyDelete
  24. UnknownMay 6, 2014 at 2:56 PM

    It worked the first time, but then had to do it again a few weeks later; any tips for making it stick? Thanks in advance

    ReplyDelete
    Replies
    1. UnknownMay 23, 2014 at 3:39 PM

      I put up additional steps in my post above. Try that see if that helps. I have not tried it myself since I do not have this issue no more after I re-installed windows 8.1 fresh.

      Delete
  25. UnknownAugust 5, 2014 at 10:05 AM

    Thank you very much......

    ReplyDelete
  26. Nawal balboaSeptember 7, 2014 at 5:41 AM

    I am still having the same issue. I am currently using tally genicom lipi 6610L line printer with LPT to USB converter.

    ReplyDelete
  27. UnknownMarch 21, 2017 at 1:47 AM

    Video https://youtu.be/OHHOjyylfns

    ReplyDelete
  28. UnknownMarch 21, 2017 at 1:47 AM

    This comment has been removed by the author.

    ReplyDelete

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